• Address: Houston, TX 77074 (map)
• Date Posted: 11/05/09

Daisy Escobar 713-302-2190
6706 Sharpcrest St Houston, TX 77074
escobardaisy2000@yahoo.com



Introduction


I am a multi-task individual who is a very fast learner and one who easily adapts to new environments and contributes great leadership. I am also a very outgoing energetic Bilingual individual who is ready to be part of a growing team.




SKILLS PROFILE


· Excellent customer service and interpersonal skills; ability to relate to others.
· Ability to use a personal computer and has working knowledge of email, Microsoft Word, Excel AMSI, Onsite, RealPage and Yardi (or other on-site accounting software.)
· Experience in handling confidential paperwork
· Ability to take accurate phone messages and deliver messages promptly
· Bilingual in Spanish and English.
· Strong organizational and time-management skills.


EMPLOYMENT HISTORY


Riverstone Residential
Wynhaven Crossings Apartments and Alexan Sommerall
2007-current
Assistant Manager, Houston, TX
· Maintain all accounts receivable including rent, posting rent, making daily deposits, and maintaining balance and accurate rent roll.
· Accurately and timely completes daily, weekly and monthly financial and leasing reports, including month-end pre-close, closeout, market surveys, and lease expiration matrix.
· Audit records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detailers.
· Collects delinquent account balances from previous residents.
· Processes evictions, which includes processing all necessary paperwork, and alerts Maintenance to items that need to be repaired.
· Audits all new and current lease agreements and resident files for accuracy.
· Assists the Property Manager in resident relations and problem.
· Assists with resident retention, which may involve planning and organizing social events at the property.
· Participates in Company-provided training such as fair housing, safety, non-discrimination, and harassment prevention.
· Complies with all Company National Standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws
· Assists Property Manager with training staff on leasing, entering traffic into the computer, marketing, maintenance, and general office operations.

Westwood Residential
Scotland Yard Apartments
2002-2007
Office Manager/Leasing Consultant., Houston, TX
· Greeting prospective residents.
· Introduction of property and management requirement.
· Complete lease and renewal paperwork.
· Lease and per-lease apartments.
· Handle telephone and on-site traffic.
· Closing the sale.
· Complying with all state, federal/or local laws relating to Fair Housing.
· Run application, credit, and criminal background.
· Resolve resident problems.
Bally’s Total Fitness
2002--2002
Office Manager, Houston, TX
· Manage a staff of six.
· Responsible for all accounts and deposit.
· Completed all related paperwork and activities to ensure a timely monthly auditing.
· Maintain facility clean and running properly.
· Comply with all service requests.
· Approved and complete all membership contract.
· Provide great customer service.

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