• Address: 2305 Arabelle St, Houston, TX 77007 (map)
• Date Posted: 11/05/09

Susan A. Vollmar
Receptionist/Secretary
Email: mailto:houstonsleepingbeauty@yahoo.com
2305 Arabelle Street
Houston, Texas 77007
Cellular No.: (832) 573-4728
Alternate No.: (832) 892-3155


Summary


Self-motivated, goal-oriented, organized and efficient with strong work ethic. Demonstrated record of high performance standards, including attention to deadlines and quality. Meticulous attention to detail and ability to work well in a team environment. Highly computer literate – skilled with computer systems, software and able to quickly learn new software.




Accomplishments


÷ Increased productivity by developing a system of case file and pleading templates to facilitate drafting documents 50% faster and eliminating 95% of errors, enhanced by superior typing/transcription skills of up to 100 wpm
÷ Managed calendars meticulously, instituting a tickler system for deadlines, hearings and trials which drastically improved work flow, eliminated most rushes and overtime, and greatly reduced stress
÷ Coordinated, organized and indexed computer files and case files so that any case or document could be located immediately and updated information was available and complete
÷ Able to answer up to 80 lines politely while screening and routing calls
÷ Friendly and cheerful – able to get along well with others and bring enthusiasm and a strong work ethic to team projects and encourage others to focus on quality
÷ Computer expertise with Microsoft Office Suite, Corel Office Suite, E-filing, Juris, Law Forms Bankruptcy Software, ProDocs and PC Docs




Experience


÷ Legal: plaintiff, insurance defense, medical malpractice, personal injury, auto collision, probate, intellectual property, contract disputes, real estate, bankruptcy, family law, tax, corporate, real estate, oil and gas (FERC) and commercial litigation in county, state and federal courts in Texas, Tennessee, Missouri, California and Michigan

÷ Other areas: medical transcription, medical administration, engineering, technical, entertainment, television, marketing, oil and gas, accounts receivable/payable, light bookkeeping, software training and billing.



Employment History





Heard, Robins, Cloud & Lubel - Legal Secretary 2005–2007


Gregg K. Saxe, P.C. - Receptionist/Legal Secretary 2002 - 2004


The Matthews Firm - Litigation Secretary 2001 – 2002

James Crouch, Attorney at Law - Legal Secretary 2001 – 2001
Hirsch Robinson, P.C. - Litigation Secretary 1999 – 2000
Hays, McConn, Rice & Pickering - Legal Secretary 1996 – 1998




Education


U.S. Bankruptcy Court, Houston - Course in E-filing
Burnett Services - Certification in WordPerfect
University of Houston - Studies in English, Biology and Art
Houston Community College - Courses in Automotive Mechanics
Auburn High School, Auburn, NY - Courses in English, Math, Science and Spanish



Honors


National Honor Society
National Piano Players’ Guild
Who’s Who Among American High School Students
University of Houston Honors Program
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