• Address: Houston, TX 77204 (map)
• Date Posted: 11/06/09
• Job Type: Full-time

Company Net Temps
Position Title Network Operations Administrator
Job Code 09-02265
Job Location Houston TX
Description

PRIMARY FUNCTION:

Responsible for providing analysis, support and resolution of network operations.

Provide resolution via phone or dispatch field engineers for resolution to our customers.

Hours are 8:00 ? 5:00 pm Monday ? Friday.

Work with little/no supervision.


DUTIES & RESPONSIBILITIES:

Provide support reactively and proactively correcting network issues to our field support team

Provide reporting on metrics

Utilize the trouble ticketing system to document all activities, notes and actions

Manage inventory

Assist or lead in the management of special projects

Other duties as assigned


EDUCATION:

Bachelor?s Degree Preferred. ?Cisco Certification highly desirable.


EXPERIENCE:

1-2 years direct telecommunications industry or networking experience

1 year of experience in a Help Desk environment

Previous maintenance or Network Operations experience

Preferred Wireless NOC experience

Working knowledge of remote access and testing systems

Proficient with Microsoft Office (Outlook, Word, Excel, and PowerPoint)


LANGUAGE SKILLS:

Superior interpersonal skills, including excellent written and verbal skills


REASONING ABILILTY:

Ability to work well with others and independently

Detail oriented organizational skills

Analytical problem solving skills

Adaptability, flexibility, and creativity


TECHNICAL SKILLS REQUIRED:

Working knowledge of IT environments

IP Network background

Knowledge of monitoring systems

Knowledge of Enterprise ticketing systems

Experience and understanding of TCP/IP


Preferred:

Knowledge of RF


Please respond to Mark Kischko at mkischko@tcml.com or by phone at 800-617-6172 x4325 and reference Job # 09-02265.


Experience Level:


3 Years


Requirements:




Location:


Houston TX


Duration:


3 - 6 months


Pay Rate:


Unspecified